Detect Guest Damage and Fix It Before the Next Check-In
Our expert team + proprietary AI reviews every turnover photo and catches problems before guests arrive. 80% error reduction — starting at just $5 per inspection.
Real-Time Inspection by Properly uses photo-based verification to catch cleaning issues, guest damage, and maintenance problems before the next guest checks in. A trained inspection team reviews photos from every turnover in real-time, powered by AI-assisted quality detection. At $5 per turnover, each inspection delivers up to 500x ROI by preventing bad reviews that cost an average of $3,000 in lost bookings.
80%
Error Reduction
With best-practice checklists and photo verification, most hosts eliminate 4 out of 5 turnover errors.
$5
Per Inspection
Expert review of every photo from every turnover. No monthly minimums, no contracts.
500x
Return on Investment
A 1-star review costs $3,000 — that's 500x the cost of one $5 inspection.
The math is simple
What Poor Quality Actually Costs You
Every avoided issue pays for thousands of inspections.
1-Star Review
$3,000
Lost future bookings and long-term reputation damage from a single negative review about cleanliness.
vs. $5 per inspection
Guest Cancellation
$1,500 - $2,000
A guest who walks in and demands a refund or rebooking. Plus the cost of the empty night.
vs. $5 per inspection
Guest Damage Claim
$500
Average cost of undetected damage between turnovers that you discover too late to claim against the prior guest.
vs. $5 per inspection
Owner Churn
$246,375
Lifetime value of a property owner who leaves your management due to quality concerns. The most expensive problem of all.
vs. $5 per inspection
Preventing just one bad review per year pays for 600 inspections
What's included
Everything You Need for Quality Assurance
AI-Powered Inspection
Every turnover reviewed by our expert team assisted by proprietary AI that detects quality issues, damage, and staging errors in photos.
Service Provider Support
Your cleaners get in-app guidance and real-time feedback during the job.
In-App Chat
Direct communication with your SP during the turnover. No more phone tag.
AI-Assisted Instant Feedback
Our AI scans photos in real time and flags issues immediately so your cleaner can fix them before checkout.
Photo Verification
Every checklist item backed by photographic evidence. Trust, verified.
Smart Problem Reporting
AI detects and categorizes maintenance issues, damage, and wear patterns — documented and reported automatically.
Job Report Delivery
A complete inspection report delivered to your inbox after every turnover.
See it in action
Quality Assurance That Protects Your Revenue
Watch how Real-Time Inspection catches cleaning errors, detects guest damage, and delivers verified reports before the next check-in.
Book a demo to learn moreHow it works
Three Steps to Peace of Mind
Step 01
Set Up Your Checklists
Create custom cleaning and inspection checklists with photo requirements for each step. Use our templates or build your own.
Set Up Your Checklists
Step 01 of 3
Step 02
Your Cleaner Completes the Turnover
Your service provider follows the checklist in the Properly app, uploading photos at each step as proof of completion.
Your Cleaner Completes the Turnover
Step 02 of 3
Step 03
Get an AI-Verified Inspection Report
Our expert team — assisted by proprietary AI trained on millions of turnover photos — reviews every image, flags issues, and delivers a detailed report before your next guest checks in.
Get an AI-Verified Inspection Report
Step 03 of 3
Trusted by hosts
What Owners Say About RI
"Properly's Real-Time Inspection service goes beyond the app. Their optional Real-Time Inspection team is the secret weapon that helps me manage multiple properties without the stress."
Samantha P.
"Properly is the best home inspection software that's simple and easy to use. I can manage my properties while traveling or fully booked with meetings."
Ivan J.
"I quickly realized that Properly eased my work as a property manager the moment I started using Real-Time Inspection. I trust them in overseeing turnover jobs and making sure that the property is ready for the next guest!"
Jane H.
Questions
Real-Time Inspection FAQ
How much does Real-Time Inspection cost?
Real-Time Inspection costs $5 per inspection. No monthly minimums or long-term contracts required.
How does Real-Time Inspection work?
Your cleaner follows a photo-verified checklist during each turnover. Our expert team reviews the photos in real time, flags any issues, and delivers a full inspection report before your next guest arrives.
What ROI can I expect from Real-Time Inspection?
A single 1-star cleanliness review costs an average of $3,000 in lost bookings. At $5 per inspection, preventing just one bad review per year delivers a 500x return on investment.
Can I use Real-Time Inspection with my own cleaners?
Yes. Your existing cleaners download the free Properly app, follow your custom checklist, and upload photos. Our team reviews them in real time.
Want Us to Handle Everything?
Love the inspections? CoHosting includes RI plus 24/7 guest support, cleaner scheduling, claims management, listing optimization, and more — starting at $99/property/month for PMs or 10% of revenue for individual owners.
90%
Less work for you
2 min
Guest response SLA
~$0
Net cost possible
Every Detail, Verified.
Before Every Guest.
Join thousands of hosts who trust Properly to protect their reviews, their revenue, and their peace of mind.