Insights, tips, and best practices for vacation rental management.
The Properly Blog covers vacation rental management best practices, cleaning tips, industry trends, and operational strategies for short-term rental hosts and property managers.
Your Airbnb cleaner didn't show up and guests arrive in hours. Here's your emergency action plan plus the systems that prevent cleaner no-shows from e...
A guest left a complaint about cleanliness. Here's how to respond professionally, protect your rating, find the root cause, and prevent cleaning compl...
Managing multiple vacation rental cleaners gets chaotic fast. Learn the coordination systems, tools, and workflows that keep turnovers running smoothl...
A room-by-room Airbnb cleaning checklist template with practical enforcement strategies. Stop hoping for consistency and start verifying it with photo...
Quality management is the single biggest differentiator in vacation rentals. This guide covers the full quality stack -- checklists, inspection, train...
Minor cleanliness oversights can cost vacation rental managers over $1,700 per incident. Learn how real-time inspection delivers 342x ROI by blocking...
Airbnb's updated host cancellation policy sharply increases penalties for avoidable cancellations. Here's what vacation rental hosts need to know and...
A guide to listing your vacation rental property on major platforms, from naming your rental to crafting the perfect description that beats the compet...
Join Properly's real estate affiliate program with an 80% commission rate and no limits on referrals. Earn passive income promoting vacation rental ma...
The number one guest complaint is cleanliness. Learn the three most common cleaning mistakes vacation rental hosts make — and how to avoid them.
Learn how to manage vacation rental properties remotely, cut property management costs, and maintain high standards without hiring an expensive proper...
How to update your vacation rental cleaning protocols for COVID-19 safety, train service providers, and use checklists for consistent quality control.
Properly partners with Quality in Tourism to help short-term rental owners in the UK achieve Safe, Clean and Legal accreditation for their properties.
Five key travel trends short-term rental hosts need to prepare for as the travel industry rebounds, from flexible cancellation policies to work-from-a...
Properly partners with Booking.com on a pilot program to standardize cleaning practices for short-term rentals, using verified checklists and real-tim...
Detailed disinfection protocols for short-term rental properties based on CDC guidelines, covering product selection, cloth rotation, electronics clea...
A comprehensive resource for vacation rental property managers navigating COVID-19, covering guest cancellations, owner retention, disinfection checkl...
A complete guide to disinfecting short-term rental properties, covering cleaner safety, what to sanitize vs. disinfect, high-touch points, and approve...
Practical steps for vacation rental managers to protect cleaners, adjust cleaning processes, and communicate effectively with guests during health sca...
A step-by-step guide for vacation rental managers on tracking damage, communicating with guests, getting reimbursed, and knowing when to let minor iss...
An honest comparison of remote versus in-person inspections for vacation rental turnovers, covering cost savings, effectiveness, error rates, and trac...
A comprehensive guide to mapping out your vacation rental turnover process from start to finish, including contingency plans, post-turnover steps, and...
How vacation rental managers can reduce stress caused by always-on expectations, difficult guests, and uncertainty about property conditions between t...
Properly analyzed data from over 80,000 inspections to quantify the financial impact of cleaning mistakes at vacation rental properties.
Why inspecting after every turnover matters, what cleaning mistakes actually cost, and how real-time inspection prevents costly guest complaints.
Properly announces a new integration with Streamline vacation rental management software, combining property management with quality assurance.
How vacation rental managers can prevent scope creep in cleaning relationships through advance planning and transparent communication.
Last-minute vacation rental bookings can be great opportunities or red flags. Here's how to evaluate whether to accept or decline them.
How cleaning company Kleenerly used Properly to reduce daily scheduling from 10 hours to 2 hours while tripling their managed properties.
Strategies for vacation rental owners to improve their advertising and marketing, from writing compelling headlines to building guest trust.
Five essential strategies for vacation rental managers looking to attract more families, from prioritizing sleep to showcasing family-friendly feature...
How to decide between hourly and flat rate pricing for vacation rental cleaning, and how to calculate an accurate flat rate for your properties.
Properly raises $8.5 million in Series A funding led by Asset Management Ventures, with support from AccorHotels and prominent travel investors.
A comprehensive guide to inspecting every aspect of your vacation rental property, from entry methods and appliances to safety precautions and damage...
A guide to finding and hiring the right people for your vacation rental management team, including what experience and personal qualities to look for.
Why traveler trust in vacation rentals is declining, the four key concerns guests have, and what property managers can do to build confidence.
How a $5 per stay investment in essential amenities can prevent negative vacation rental reviews and protect hundreds of dollars in future bookings.
Proven strategies from successful property management companies on how to find more clients and grow your vacation rental portfolio.
Why vacation rentals need an objective rating system like hotels have, and how reviews alone fail to build the trust travelers need.
Six essential steps for cleaning company owners to train staff, from creating standard property appearance documents to ongoing coaching and retrainin...
Jackie Helm shares how she went from Airbnb Superhost to founding Seattle Guest Prep, a vacation rental hospitality service company, and how she uses...
Learn how to use calendar filters to efficiently manage vacation rental properties, locate specific jobs, and delegate tasks to service providers.
Durk Johnson of VRHP shares a proven four-step cleaning process for vacation rental housekeepers that ensures speed, quality, and consistency every ti...
Brittney Greene of The HOST in New Orleans shares how Properly helped her scale from 15 to over 50 properties while saving 30 hours per week through d...
Learn how to use multiple checklists in Properly to create VIP experiences, simplify post-pet cleans, prepare for families with children, and handle o...
A practical guide to setting vacation rental cleaning prices, including research strategies, VRBO data analysis, remote area adjustments, and why hour...
Properly's Home Assessment tool uses side-by-side photo comparison, flexible reference photos, and historical tracking to simplify quality management...
A guide to selecting the right cleaning products for vacation rental housekeeping, including microbe coverage, dwell time, application methods, and sa...
SF Shannon, a St. Louis property management company overseeing 450+ apartments, shares how Properly's automation, visual checklists, and PMS integrati...
Four practical tips for vacation rental property managers to prevent and handle problematic guests, from setting clear house rules to vetting bookings...
How vacation rental owners and managers can monitor cleaning quality remotely using photo verification, location tracking, time monitoring, and feedba...
Carlos Vasquez, founder of Hostable Hospitality, shares how he became Austin's top-ranked service provider and his advice for building a successful va...
Six proven strategies for vacation rental property managers to establish trust with cleaning teams and verify quality without costly physical inspecti...
Essential housekeeping tips covering blackfoot syndrome prevention, proper microfiber rag care, and the critical difference between mold removal and b...
Learn how to use flexible start time scheduling for non-urgent vacation rental turnovers, giving service providers autonomy while ensuring properties...
How service providers can use feedback features like thumbs up/down ratings and comments to build stronger client relationships and grow their cleanin...
Research shows music improves mood and efficiency while working. Properly surveyed service providers and curated a 15-song Spotify playlist featuring...
Essential strategies for managing vacation rental service providers effectively, from ongoing training and photographic documentation to meaningful fe...
Tips for service providers to optimize their marketplace profile, improve search rankings, and attract more vacation rental cleaning clients.
Lily, a top-performing hospitality cleaning provider, shares how the Properly platform transformed her vacation rental servicing business and helped h...
A comprehensive guide to hiring the right service providers for vacation rental cleaning, covering hospitality experience, references, staging skills,...
An interview with Jenny, a vacation rental cleaner based in Richmond, California, who operates with her team cleaning up to 10 properties daily and ho...
An interview with Karoline and Gian, co-founders of Blue 3, a cleaning company specializing in residential and vacation rental properties in Californi...
A fun, real-world test where a tech-averse mom tries the Properly app for the first time, proving that the platform is intuitive enough for anyone to...
A case study on how MetroButler overcame contractor management challenges and scaled from a handful of properties to operations across multiple cities...
Discover the three major benefits of hiring service providers through the Properly marketplace and three essential tips for selecting the best candida...
How to quickly find available cleaners for urgent vacation rental turnovers by sending job requests to multiple service providers simultaneously.
Based on handling over 63,000 annual bookings, Evolve Vacation Rental Network identifies the five most common guest complaints and how to prevent them...
Properly introduces the first Amazon Echo integration for the vacation rental industry, enabling voice-activated smart home features with automated de...
A case study on how UK-based BnBbuddy overcame manual cleaning management challenges and achieved a 10% profitability increase through automation and...
MetroButler, one of Properly's first property management company adopters, shares why the platform has become essential to their operations.
Properly introduces mobile calendar filters enabling property managers to gain quick visibility into jobs, bookings, and operational data while managi...
How to build stronger relationships with your cleaning team using Properly's thumbs up/down rating system and comment functionality for providing feed...
Properly announces a partnership with MyVR property management system, enabling vacation rental professionals to synchronize accounts and streamline o...
An in-depth conversation with vacation rental software pioneer Doug Macnaught at VRMA National in Orlando, covering industry shifts, technology trends...
Properly announces its first channel manager integration with Rentals United, enabling property owners to import listings and reservations from multip...
A case study on how Guesthop transformed their cleaning operations across nearly 100 San Francisco Bay Area listings using visual checklists and autom...
Ten bold predictions for the vacation rental industry by 2020, from tech giants battling for smart home dominance to property managers going public.
Heather Bayer discusses the evolving relationship between property managers and OTAs, the role of technology, guest relationships, and the future of v...
Properly launches Service Provider Accomplishment Badges, a system designed to help clients identify high-performing service providers and allow provi...
Key takeaways from the VRMA National 2017 session on building winning partnerships with cleaners to improve guest reviews and quality control.
A comprehensive guide to building effective cleaning checklists for vacation rentals, covering what to include, how to organize content, and advanced...
Ten thoughtful additions that distinguish exceptional Airbnb hosts and lead to five-star reviews and Superhost status, from welcome baskets to bath ro...
Properly announces collaboration features with role-based access controls for cleaners, property owners, consultants, and employees to streamline vaca...
A comprehensive collection of Top 10 list ideas that property managers can use to create customized guest guides for vacation rental properties.
Properly announces a redesigned mobile calendar with a new To-Do list system, four-tab design, and intelligent booking tracking for property managers...
A special offer for Properly users featuring $200 CAD off tickets to the Vacation Rental Success Summit in Toronto plus a free Amazon Dot.
Five essential spring preparation tasks for vacation rental owners, from installing smart thermostats to switching seasonal bedding for peak season re...
The five essential elements every vacation rental website needs: a booking engine, mobile-friendliness, high-quality photos, strong branding, and gues...
How to craft a compelling vacation rental listing description by understanding your hosting strengths, target audience, and the power of word choice.
Properly's location services feature lets property managers see whether service providers were at the correct job site when they started and finished...
Properly announces direct API integration with HomeAway Software's Escapia and V12 property management systems for seamless cleaning and turnover mana...
Connect iCal and URL-based calendars to sync bookings across multiple listing platforms including Google Calendar, Booking.com, and Wimdu.
A new feature enabling hosts and property managers to save time by pre-filling job requests with default settings, transforming scheduling into a sing...
Properly partners with BookingSync PMS to create a comprehensive changeover management solution, syncing reservations, properties, and listing photos.
Properly launches a streamlined mobile app design with an integrated calendar, history tracking, and property profiles for seamless web-to-mobile tran...
Properly announces its official launch as a dedicated platform for managing cleaning and changeover operations, serving over 7,000 property managers a...
Properly introduces a reporting feature for generating and exporting detailed reports to simplify payments, track damage, and monitor service provider...
Properly partners with Orbirental PMS to enable seamless turnover scheduling from booking calendars with visual checklists using listing photos.
Essential emergency supplies every vacation rental should have on hand, from flashlights and emergency radios to canned food and first-aid kits.
Properly launches a web application with calendar dashboard, photo uploads, property profiles, and multi-platform integration for desktop-based proper...
A real story of how Properly's platform enabled a host to coordinate emergency carpet cleaning from 800 miles away, saving a guest experience and earn...
Ten proven cleaning hacks for vacation rental hosts, from using ice cubes to remove sheet wrinkles to steam cleaning microwaves with lemon juice.
An interview with Beyond Pricing's Ian McHenry revealing how cleanliness directly impacts dynamic pricing, ratings, and booking volume for vacation re...
Tammi Sims, a detail-oriented Airbnb host from Seattle, shares her experience using Properly to manage turnover cleanings remotely with unfamiliar cle...
Properly introduces two new slide types for checklists: expert-crafted template slides for common rooms and blank text slides for custom instructions.
A comprehensive list of essential supplies successful vacation rental hosts maintain across kitchen, laundry, and bathroom areas to earn five-star rev...
How to save time and reduce stress by sending job requests to multiple cleaners simultaneously, so the first available cleaner can accept the job.
A comprehensive guide to the critical differences between residential and hospitality cleaning, covering laundry, appliances, personal spaces, restock...
Five essential pre-summer preparation tasks for vacation rental owners, from deep cleaning grills to upgrading towels for the busy season.
Learn the 'follow the wall' method used by professional housekeepers to ensure every area of a vacation rental receives thorough attention during turn...
A comprehensive guide to why visual checklists are essential for vacation rental turnovers, covering their three core purposes and how to organize the...
Properly announces a strategic partnership with HomeAway, enabling direct photo import, booking-based scheduling, and multi-platform property consolid...
How to create a Standard Property Appearance manual that eliminates ambiguity for housekeepers and ensures consistent cleaning results in your vacatio...
Expert guidance on dangerous microbes housekeepers encounter in vacation rentals, from E. coli to Hepatitis B, and essential protection protocols.
Expert tips from Jasper Ribbers on effective guest communication strategies for remote Airbnb hosts, from early engagement through post-departure foll...
A profile of Tammi Sims, an experienced Airbnb Superhost from Seattle who shares her hosting origin story, signature hospitality touches, and advice f...
Durk Johnson, executive director of VRHP with 15+ years experience, launches a housekeeping column reflecting on the emotional impact of a housekeeper...
A LearnAirbnb study of 842 hosts across 32+ countries reveals cleaning and housekeeping as the top challenge, with 44% of hosts citing it as their big...
A complete guide to attracting and hosting business travelers on Airbnb, including official requirements, benefits of corporate guests, and a free bus...
Expert tax strategies for vacation rental hosts covering commission fee deductions, entertainment service expenses, and rent/property depreciation opp...
A webinar covering checklist fundamentals, development methods, and visual checklist components for vacation rental property turnovers.
How Coral's interactive guidebook platform helps short-term rental hosts curate guest experiences by sharing property information and local recommenda...
Practical solutions for sharing visual cleaning checklists with service providers who lack smartphones, including affordable tablet recommendations.
Five critical turnover mistakes vacation rental hosts make and practical solutions, from supply management to cleaning verification systems.
Seven critical questions prospective vacation rental hosts should ask themselves before diving into the home-sharing business.
A quick tutorial on creating a minimal turnover job in just 5 minutes using four photos, task pins, and verification photo requests.
Properly launches weekly live webinar sessions to help hosts and homeowners learn the platform, covering property setup, checklist creation, and job d...
A step-by-step guide to building effective visual checklists for vacation rental turnovers, from adding photos and task pins to monitoring progress.
A complete guide to adding your property on Properly, including setting up property details, access information, WiFi credentials, and listing photos.
After more than a year of development and private testing, Properly announces its soft launch with Airbnb integration, multilingual support, and visua...
Four proven strategies for earning positive vacation rental reviews: exceeding expectations, checking in mid-stay, requesting reviews directly, and re...
Early trial member testimonials and three pro tips for maximizing the Properly platform: duplicating jobs, comparing cleaner work, and encouraging dam...
A practical guide to managing vacation rentals remotely without a property manager, covering smart locks, thermostats, cleaning management, and qualit...
Seven practical key exchange solutions for vacation rental hosts in urban settings, from KeyCafe's cafe-based system to smart lockboxes and on-demand...
A comprehensive comparison of four dynamic pricing tools for vacation rental hosts: Airbnb Price Tips, Price Method, Everbooked, and Beyond Pricing.
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