Show Appreciation and Send Feedback with Thumbs Up and Comments
How to build stronger relationships with your cleaning team using Properly's thumbs up/down rating system and comment functionality for providing feedback on completed jobs.
Building Collaborative Partnerships
Creating strong partnerships with service providers is essential for vacation rental success. When cleaners feel valued as partners rather than mere employees, they become more motivated to deliver excellent service and often exceed expectations.
The Feedback Features
Thumbs Up System
Property owners can give quick approval ratings when reviewing verification photos from finished jobs, letting service providers know their work is appreciated and meets expectations.
Comments
Owners can leave detailed feedback to communicate expectations clearly. The platform enables service providers to see when their feedback has been viewed.
Service Provider Perspective
A hospitality service provider named Tessa P shares: “My clients are amazing with their feedback to me and their expression of appreciation.” This quote emphasizes that professional cleaners actively want constructive criticism to improve their services.
Key Benefits
- Promotes open dialogue between owners and service providers
- Builds mutual respect and strong working relationships
- Helps clarify expectations for future jobs
- Creates a system for recognizing quality work
- Streamlines vacation rental operations toward consistently excellent changeovers
Looking for tools to put these ideas into practice? Explore Properly’s solutions:
- automated scheduling — coordinates your service providers without the back-and-forth
- service provider marketplace — connects you with vetted, certified cleaners in your area
- property manager solutions — purpose-built tools for scaling your portfolio
Ready to automate your rental operations?
Join 10,000+ hosts who use Properly to automate turnovers, verify quality, and deliver five-star stays.