I Hired Strangers to Do My Airbnb Turnover Cleaning When I Was Out of Town
Tammi Sims, a detail-oriented Airbnb host from Seattle, shares her experience using Properly to manage turnover cleanings remotely with unfamiliar cleaners.
By Tammi Sims
Finding Reliable Help
I’m meticulous about my hosting standards. When my regular cleaning assistants became unavailable during back-to-back guest bookings, I faced a dilemma: manage turnover cleanings while out of town.
A neighbor recommended Jenn and Alex, a couple willing to use the Properly platform. Though they’d never worked for me before, they appreciated being able to preview my detailed checklist to understand job expectations.
The platform lets cleaners list themselves publicly to receive job requests from other hosts in the area, and Seattle’s cleaner community has been growing.
Remote Monitoring
The app provided me with real-time notifications and progress updates. I received photos of completed tasks: a breakfast setup, properly made beds, and a cleared refrigerator.
“I could review all photos I had requested and see exactly how things looked,” enabling me to provide feedback or instructions remotely.
Results
Jenn and Alex completed everything perfectly. My subsequent guests left glowing reviews:
“Everything was in order, including fruit and snacks and a bottle of Pellegrino in the fridge! It was as though the cottage was really waiting for us!”
Conclusion
Remote hosting with peace of mind is achievable through proper systems and trusted platforms, transforming potential stress into manageable oversight.
Looking for tools to put these ideas into practice? Explore Properly’s solutions:
- Autoscheduler — automates turnover scheduling so nothing falls through the cracks
- Properly marketplace — find trained, badge-verified service providers near your property
- free training skills — visual step-by-step guides your team can follow on the job
Ready to automate your rental operations?
Join 10,000+ hosts who use Properly to automate turnovers, verify quality, and deliver five-star stays.