Host Highlight: Tammi, Seattle's Sweetest Superhost

Tammi’s Hosting Origin Story

Tammi began hosting in 2014 out of necessity. When her washer and dryer broke down, she created an Airbnb listing to cover repair costs. The positive response from guests encouraged her to continue hosting long-term.

Initial Challenges

Her biggest struggle involved managing turnover operations and laundry logistics. She solved this by enlisting family and friends for support. A significant breakthrough came when her mother gifted her an extensive Hotel Collection linen set, effectively doubling her inventory and reducing laundry burden.

Signature Hospitality Touch

Tammi distinguishes her rentals through personalized touches: “Provide for your guests as you’d like to be provided for” represents her approach. She stocks kitchens with local, artisanal breakfast items, tea, and coffee. Fresh flowers from her garden decorate bedside tables, and guests receive invitations to pick fruit from her property.

Impact on Operations

Prior to using Properly’s management platform, Tammi sent lengthy customized emails for each turnover. The software eliminated manual document editing and streamlined communication with her helpers through visual instructions and photo verification systems.

Community Connections

Tammi emphasizes the meaningful relationships within the host community. She met her partner Alex (Properly’s founder) at Airbnb Open 2014 and values the collaborative spirit among hosts who share hospitality values.

Advice for New Hosts

Cultivate genuine engagement with guests
Build a support network among friends, family, and fellow hosts
Schedule regular breaks to maintain enthusiasm and quality service

Looking for tools to put these ideas into practice? Explore Properly’s solutions:

Real-Time Inspection — lets you verify property condition remotely after every turnover
Autoscheduler — automates turnover scheduling so nothing falls through the cracks
flexible plans — start free and scale as your portfolio grows