Creating a Great Profile: How to Stand Out as a Service Provider

Creating a Great Profile

Properly’s marketplace connects vacation rental owners and property managers with service providers. Building an outstanding profile helps service providers rank higher and attract more clients.

Be First in the List

Clients assume the first service provider listed is the best option. Your ranking depends on several key performance factors that the platform tracks and uses to determine visibility in search results.

Ranking Factors

The platform considers these seven elements when ranking service providers:

1. Job Completion Volume — Complete more jobs through the platform to improve your ranking. Direct clients to schedule via the platform rather than texting.

2. Checklist Task Completion — Finish all assigned tasks and submit verification photos as required.

3. Rehire Rate — When clients rebook you, it signals quality work and reliability to potential clients.

4. Acceptance Rate — High acceptance rates indicate availability; low rates suggest capacity constraints.

5. Response Time — Quick replies to job inquiries matter, as busy property managers need timely communication.

6. Response Rate — Always respond to job offers, even when declining. Nobody likes to be left hanging.

7. Punctuality — Showing up on time demonstrates professionalism that clients value.

Profile Optimization Tips

Professional Photography — Use a headshot rather than company logos or distant images. This creates a personal connection with potential clients.

Complete Biography — Include skills, experience, rates, availability, and personal details about why you enjoy the work. Proper grammar and spelling matter significantly.

Service Tags — List additional offerings beyond cleaning, such as meet-and-greet, key exchange, or maintenance services.

Regular Updates — Keep your profile current and manage marketplace participation status. Opt out if unavailable rather than ignoring job requests.

Pro Tips

Enable notifications so you receive instant alerts when potential clients send job offers. Respond quickly — when clients submit jobs to multiple providers, the first acceptance wins the assignment.

Looking for tools to put these ideas into practice? Explore Properly’s solutions:

• automated scheduling — coordinates your service providers without the back-and-forth
• Properly marketplace — find trained, badge-verified service providers near your property
• Skills library — train your team with photo-guided modules for every task