Properly Interfaces with HomeAway Software

Overview

Properly announced its integration with HomeAway Software’s property management systems (PMS), specifically Escapia and V12 platforms. This direct API connection enables seamless coordination between Properly’s cleaning and turnover management tools and these industry-leading PMS solutions.

Problem Being Addressed

Professional property managers had consistently requested that Properly work compatibly with their existing PMS infrastructure. While Airbnb hosts praised Properly’s cleaning management capabilities, property managers emphasized that their operations involved “particularly complicated” workflows spanning multiple booking channels beyond just Airbnb and VRBO.

Solution Provided

The API integration accomplishes several objectives:

Visual Checklist Alignment: Checklists now use the identical listing photography displayed to guests during reservations, ensuring cleaning staff understand guest expectations precisely.
Automated Booking Integration: The PMS feeds reservation data directly into Properly, streamlining job scheduling and turnover operations without manual data entry.
Expanded Platform Support: Beyond direct API connections with HomeAway Software’s V12 and Escapia suites, Properly also integrated BookingSync and Orbirental. Additionally, iCal calendar format support enables compatibility with 19 additional PMS providers.

Scale

The integration permits Properly to serve over 1 million vacation rental and home-sharing listings across supported platforms.

How to Connect

Users should contact support providing:

Properly account username or email
Platform specification (Escapia or V12.NET)
Account name

Support staff will initiate the connection process and outline subsequent steps.

Looking for tools to put these ideas into practice? Explore Properly’s solutions:

automated scheduling — coordinates your service providers without the back-and-forth
free training skills — visual step-by-step guides your team can follow on the job
property manager solutions — purpose-built tools for scaling your portfolio