Never Miss a
Guest Message Again
AI-assisted 24/7 guest support with a 2-minute response SLA. Your guests get instant, professional answers — even at 3AM.
2 min
Response SLA
80%
Under 2 minutes
100%
Under 5 minutes
24/7
Every day, all year
The difference
What 3AM Guest Messages Look Like — With and Without Properly
- Phone buzzes at 3AM — guest locked out
- Missed message turns into a 1-star review
- Can't travel without laptop and constant checking
- Guests wait hours for a response in your timezone
- AI resolves lockout in under 2 minutes — handled while you rest
- Every message answered professionally, every time
- Travel freely — your guests always get a fast response
- Multi-language AI support — guests worldwide, served instantly
What's Included
AI + Humans. The Best of Both.
AI handles routine queries instantly. Complex situations go to experienced human agents who know your property.
AI-Assisted Post-Booking Support
From the moment a booking is confirmed through checkout, our AI-powered team handles all guest communication with a 2-minute response SLA.
Optional Pre-Booking Support
Add pre-booking guest communication with a 1-hour response SLA. Perfect for hosts who want inquiry handling and request-to-book management.
Multi-Language Coverage
AI enables our team to communicate fluently with guests in their preferred language — no awkward translations or delayed responses.
Review Response Management
We respond to guest reviews promptly and professionally, protecting your listing reputation and encouraging future bookings.
Dispute Resolution & Claims
When issues arise, our team collects evidence, files claims, and resolves disputes — so you don't have to spend hours on the phone with platforms.
Smart Escalation
AI handles routine queries instantly. Complex or sensitive situations are escalated to experienced human agents who know your property and preferences.
Included with CoHosting at 10% of revenue
AI-assisted 24/7 guest support comes standard with CoHosting. With AI-driven pricing often offsetting the cost entirely, the net cost can be close to zero.
Want Us to Handle Everything?
Love the inspections? CoHosting includes RI plus 24/7 guest support, cleaner scheduling, claims management, listing optimization, and more — starting at $99/property/month for PMs or 10% of revenue for individual owners.
90%
Less work for you
2 min
Guest response SLA
~$0
Net cost possible
Rest Easy. Your Guests Are in Good Hands.
AI-assisted 24/7 guest support means every message gets a professional response in under 2 minutes — even the 3AM ones.